FUCK ANTHEM
Sep. 4th, 2024 11:45 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
feotakahariI call Anthem Blue Cross. I tell them I need a mandibular adjustment device. They give me the number of a local in-network dentist.
I call the dentist. They’re not in-network, and they’re sick of Anthem saying they are.
I call Anthem. They say they don’t even cover mandibular adjustment devices, and I should call MetLife Dental.
I call MetLife Dental. They don’t cover mandibular adjustment devices. That’s Anthem’s job.
I call Anthem. They give me a list of all in-network dentists within 20 miles who can give me a mandibular adjustment device.
I call the dentists. One puts me on indefinite waitlist because they have so many patients already. Every other dentist is either out-of-network or doesn’t provide mandibular adjustment devices.
I call Anthem. They say they can’t give me a list of dentists, because they’re medical insurance, not dental insurance. I try to explain they already gave me a list of dentists, and I get nowhere. They tell me to call MetLife and get a list of nearby dentists from them. Even if they’re out-of-network, Anthem will still pay 70%.
For lack of a better idea, I call MetLife. I say I need a local dentist who can provide a mandibular adjustment device. They say they’ll send me a list of local dentists. I say I specifically need dentists who can provide a mandibular adjustment device. They say they sent me the list of dentists. I hang up.
I call one of the dentists on MetLife’s list. They don’t provide mandibular adjustment devices.
I call one of the out-of-network providers from Anthem’s list. I ask if it’s true Anthem will pay 70%. They say Anthem will pay 70% of the allowable rate, but they don’t publish what the allowable rate is, so it could be anything. I’m on the hook for everything else.
I’m going to call Anthem and see if I can find out the allowable rate for a mandibular adjustment device. Wish me luck!
I call the dentist. They’re not in-network, and they’re sick of Anthem saying they are.
I call Anthem. They say they don’t even cover mandibular adjustment devices, and I should call MetLife Dental.
I call MetLife Dental. They don’t cover mandibular adjustment devices. That’s Anthem’s job.
I call Anthem. They give me a list of all in-network dentists within 20 miles who can give me a mandibular adjustment device.
I call the dentists. One puts me on indefinite waitlist because they have so many patients already. Every other dentist is either out-of-network or doesn’t provide mandibular adjustment devices.
I call Anthem. They say they can’t give me a list of dentists, because they’re medical insurance, not dental insurance. I try to explain they already gave me a list of dentists, and I get nowhere. They tell me to call MetLife and get a list of nearby dentists from them. Even if they’re out-of-network, Anthem will still pay 70%.
For lack of a better idea, I call MetLife. I say I need a local dentist who can provide a mandibular adjustment device. They say they’ll send me a list of local dentists. I say I specifically need dentists who can provide a mandibular adjustment device. They say they sent me the list of dentists. I hang up.
I call one of the dentists on MetLife’s list. They don’t provide mandibular adjustment devices.
I call one of the out-of-network providers from Anthem’s list. I ask if it’s true Anthem will pay 70%. They say Anthem will pay 70% of the allowable rate, but they don’t publish what the allowable rate is, so it could be anything. I’m on the hook for everything else.
I’m going to call Anthem and see if I can find out the allowable rate for a mandibular adjustment device. Wish me luck!
